Specialty drugs are used to treat serious or ongoing medical conditions such as multiple sclerosis, hemophilia, hepatitis and rheumatoid arthritis. They're typically injectable and can be self-administered by a patient or family member. For questions about the program, please call the customer service number on the back of your member ID card.
If it's offered with your health plan, the specialty drug program gives you a convenient, cost-effective way to order specialty drugs for delivery to your home. By getting your drugs from a pharmacy in the specialty network, you'll be assured of quality while you save money and time.
The specialty network suppliers are accredited by the Joint Commission on Accreditation of Healthcare Organizations, which ensures the highest standard of pharmacy care. They're experts in supplying drugs and services to patients with complex health conditions. You'll get:
Order your specialty drug each month from a specialty drug supplier, pay your health plan's applicable in-network copay or coinsurance amount and eliminate the expense of driving or having to find transportation to a pharmacy to pick up your drugs.
Your drugs are conveniently and safely delivered to your home. You work with the network supplier you choose to work out delivery arrangements that fit your schedule.
Follow these guidelines to begin receiving your drug through the program:
A professional representative from the specialty drug supplier you choose will call you before your scheduled refill. The representative will confirm your prescription and dosage, discuss any changes your doctor has ordered and answer questions. The representative will also coordinate your next shipment of specialty drugs.
Specialty drugs usually need special handling and storage. We recommend that you work with your specialty drug supplier to arrange for delivery when you are available to accept and sign for your drugs. This will ensure that your drugs are not left in conditions where they can spoil or be lost.
Only select injectable and oral medications are available through the specialty drug program. Continue to get your other prescription drugs as you normally do.
If the program is available with your health plan, when you use a specialty drug supplier, you'll pay only your plan's applicable coinsurance or copay amount for specialty drugs. There are no additional costs for shipping and handling. Remember, if you do not use one of our suppliers, you will be responsible for your entire drug cost.
The specialty drug program offers you these choices in professional specialty drug suppliers:
Fairview Specialty Pharmacy, LLC*
1-800-595-7140
(612) 672-5262 fax
www.fairviewspecialtyrx.org
*Fairview can only fill prescriptions for Hemophilia medications, Growth Hormone medication, and Infertility medication.
Triessent
1-888-216-6710
1-866-203-6010 fax
The specialty network suppliers were selected for their outstanding customer service and dedication to patients. These suppliers are experts in handling the types of drugs you're taking.